Privacy Policy

1. Who we are

AMP is the trading name of AMP Athletic LTD. We take your privacy very seriously and as such have laid out the following privacy notice in line with the General Data Protection Regulation (GDPR) 2018.

By using our facility, website or any of our services you agree to be bound by the policies set out in this privacy notice. We are fully committed to protecting your privacy and safeguarding the use of your personal information and we will look to keep this privacy notice updated, therefore check back here regularly to review any amendments. (Last updated 13/11/2018).

Any questions relating to our privacy policy or this notice should be directed in writing to us at: AMP Athletic, 14a Beaumont Mews, London, W1G 6EQ.

2. What data we collect and how we use it

We collect and process your personal information (such as name, date of birth, contact information, bank account and payment information and information relating to health conditions and usage) in order to administer your accounts and subscriptions with us – to process orders, payments or applications submitted by you.

We also use it to carry out our obligations in relation to any agreement or contract you have with us including any subscription to our service, or to verify your identity, and to keep you updated of our offers and services.

We will not share your data with any third party other than those utilised to service our business or if legally obligated to do so.

External partners (Processors) may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and account management – we agree terms with all our partners to ensure that they all comply with high levels of confidentiality and best practice in privacy and security standards in line with GDPR.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place a number of physical storage, electronic security and administrative procedures to safeguard and secure the information we collect and store.

4. Information about products and services and marketing

From time to time we may send you details of our products and services that may be of interest to you via email or text message. This is only if we could reasonably assume that you would want to receive this information, via legitimate interests.

5. Legitimate Interests

As noted in the ‘Information about products and services and marketing’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate and that you could reasonably be expected to want to hear from us about the information we send to you.

We use Legitimate Interests as our legal basis for processing data for anyone that has given their details to us within a reasonably recent time, who have shown interest in a trial, short term membership, membership, competition entry, content download or have been referred to the Gym. Please see the next section for how you can unsubscribe from any marketing information.

6. Your rights and keeping our records up to date and accurate

You can opt out from any promotional, non-essential or marketing content at any time by clicking the unsubscribe link in an email, replying to a text message or by contacting us directly at the address listed.

You may also contact us directly to request information about what data of yours is recorded by us, how it is stored and what it is. If you would like a copy of the information held on you please write to us. You also have the right to lodge a complaint with a supervisory authority if you feel your privacy has been violated.

In general we retain and process personal data for a reasonable period following initial enquiry, purchase or the lapsing of an account with us. Certain records such as health screening forms may be retained for a longer period, in line with fulfilling contractual obligations of due care to our customers and visitors, in line with industry standards.

7. Third party sites, apps and services

We cannot be responsible for the privacy policies and practices of other websites, apps or services even if you access them using links from our sites, or during the delivery of our services. We recommend that you check the policy of each site you visit, any apps you use or any third party services that you may register with.

8. Social Media

We advise Members and visitors to ensure that if they are to take photos or record video on the premises, that no other individual appears in the footage.

We do occasionally arrange filming or photographs for use on our Social Media channels or other communications. All due care will be taken to ensure that no one appears in filming or content created by us without expressing consent to be included.

If you find you do appear in error, and would like an image or video of you to be removed from our Social Media channels or communication please contact us immediately.

9. Cookies

A cookie is a small file, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit.

We use a social media pixel to monitor interactions with certain social media platforms.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

10. Special categories data

Some of the information that you share with us, may on occasion be considered Special Categories data. This is most likely to occur when completing a PAR-Q Health Screening form before commencing training with us. We only request the minimum information that is necessary to fulfil our responsibilities to our Members and visitors, and all information of this nature will be treated with the appropriate level of confidentiality and security.

11. Disclosing your information to others

Other than the disclosures referred to in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.